Gieves & Hawkes opens first online shop
Savile Row tailor Gieves & Hawkes has recently launched its first transactional website.
The site – designed by London based digital agency Pod1 – is aesthetically very impressive and at first glance appears to perform well.
The homepage looks slick, much better than any of the other top-end fashion sites that have launched recently. In fact it’s great to see a luxury brand that conveys the same sense of luxury online as they do in the real world.
An abundance of detailed product photography combined with easy-to-use rollover zoom functionality, takes shoppers close to the products. And whilst not faultless, the product navigation is generally speaking user-friendly.
Something that did confuse us was trying to establish which products were for sale. The new site positions itself as an online shop. And there is some great supporting content that makes the shopping experience more engaging. But when it comes to finding out details about the products you are looking at – or trying to buy them – far too often you are unable to. In fact it appears that the only products for sale are shirts and accessories, this despite the fact that the major focus of the site is the A/W collection.
Having done such a good job developing the site, we would expect the tailors at Gieves & Hawkes to do a better job selling the products they’ve become legendary for, not just the ones that are easy to flog online.
Though product range aside, the new site is a welcome addition to luxury fashion online, and we hope will be a lesson to other brands looking to use the web to enhance their businesses.


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